Data Localization

Here at Foxit eSign, we understand that it’s important for our customers to know where their completed documents are being uploaded and stored. We also understand that local data residency is imperative for many. For this reason, Foxit eSign currently maintains data centers in both the U.S. and Europe.

We believe in placing the power of data residency and localization in the hands of our valued customers; for this reason, when  you sign up for a Foxit eSign account, your account will be assigned to your local region for server storage. We also provide our customers the option to select their own data center region of choice.

Who maintains control of document storage and access?

Foxit eSign customers are in complete control over who accesses their documents and where they are stored. This will never change and does not falter between different data servers.

Will my data ever leave the region to which I’ve assigned data residency?

In the case that the sending and receiving parties are in the E.U and the U.S., audit trail information or customer identity data may securely move between data centers in the U.S. and the E.U. in order to facilitate the completion of document signing. However, documents will always be stored in the region associated with the original sending account.

Do the same data deletion and retention policies and regulations apply between data centers?

Users maintain thorough and continued control over all retention and deletion of their data; this does not change between U.S. or E.U. data centers. You can view more information on Foxit eSign data and retention policies here.

Can I still access my documents and accounts from anywhere in the world?

Yes. The server that houses your data does not affect your account access. Whether your date is stored in E.U. or U.S. servers will not impact your access through logging in to www.esigngenie.com.